E-mail us
FAQ

FAQ

Service Questions

Q
Are you factory?
+
-

Yes, we are factory.

Q
Do you have any certification?
+
-

Yes. Our goods had passed loading test and we had got the TUV/CE certificates. You can see the related certificates in our catalogue. Sure, if you need we can send a copy certificates for your reference.

Q
Do you support sample order?
+
-

Of course, we can provide samples for customers to check the quality. In our next order, we will return sample fee to you.

Q
How long the deliver time?
+
-

General it is about 5-15 days.

Q
How can I visit your company? Do you have a warranty time for your products?
+
-

Our company is located in Panyu, Guangzhou, where near Baiyun Airport and Guangzhou South Railway Station, with convenient transportation. Warmly welcome you to visit us!  Yes, 1 year warranty, we'll free to send you the same products if our products is non-artificial damage in its warranty time in our next order.

Q
What is your trade terms?
+
-

Our trade terms is EXW, FOB and CIF.

Products Questions

Q
Do your truss is safe and solid?
+
-

Yes, our truss can resist wind 100kM/H, Absolutely safe and reliable.

Got a vision? Don't just imagine it. Let's blueprint it!
Service Questions

We are not only manufacturer of high quality stage truss, also we have professional R&D team and engineers for create solutions for your needs.

Products Questions

Provides standard trusses in various specifications and required length, structure design, touring truss, stage equipments and accessories, etc.

Support and Account Management teams provide the best service in the industry, We're here to provide you with more information, answers to your questions and create solutions for your needs.


Address:
No.109 Haiyong Road, Shiqi Town, PanYu Guangzhou, Guangdong Province, 511450, P.R.China
Lastest News & Blog about WTC
17
Aug
2026
Cross Truss Base | Quick & Secure Installation, No Extra Space Required in Transit Cross Truss Base | Quick & Secure Installation, No Extra Space Required in Transit
In the event construction sector, truss bases are core components that underpin structural safety and erection efficiency. Just like the foundation of a building, they carry the full load of the entir...
More
08
Aug
2026
Black Powder Coating vs Natural Aluminum: Which Finish Is Best for Your 2026 Touring Truss Rig? Black Powder Coating vs Natural Aluminum: Which Finish Is Best for Your 2026 Touring Truss Rig?
In 2026, the finish on a touring truss is no longer a cosmetic afterthought — it is a production decision that affects broadcast quality, client perception, and long-term maintenance cost. Stages are...
More
03
Aug
2026
How to Evaluate Truss Manufacturers in 2026: Safety Standards, TUV Marks, and Factory Audit Checklist How to Evaluate Truss Manufacturers in 2026: Safety Standards, TUV Marks, and Factory Audit Checklist
In 2026, the stakes attached to a truss procurement decision have never been higher. Modern event structures carry LED walls weighing several tonnes, line arrays with significant dynamic loading, and ...
More
31
Jul
2026
TÜV Explained: Part 2 – What Tests Must a Truss Pass to Earn TÜV Certification? TÜV Explained: Part 2 – What Tests Must a Truss Pass to Earn TÜV Certification?
*Seven best-selling truss models certified by WTC Many people assume that TÜV certification is simply a matter of sending a sample for lab testing and receiving a certificate. But any manufacturer wh...
More
27
Jul
2026
TÜV Explained: Part 1 – What Is TÜV and Why Is It the Highest Safety Authority in the Truss Industry? TÜV Explained: Part 1 – What Is TÜV and Why Is It the Highest Safety Authority in the Truss Industry?
1. What Is TÜV? And Why Is It the Ultimate Safety Benchmark for the Truss Sector?*Seven bestselling truss products certified by WTCTÜV is the abbreviation for the German term Technischer Überwachung...
More
E-mail:
sales1@worldtruss.com.cn
Phone:
+86-2039973797
Add:
No.109 Haiyong Road, Shiqi Town, PanYu Guangzhou, Guangdong Province, 511450, P.R.China
Add:
No.109 Haiyong Road, Shiqi Town, PanYu Guangzhou, Guangdong Province, 511450, P.R.China
Email:
sales1@worldtruss.com.cn
Phone
+86-2039973797